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amit_chafekar

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Reply with quote  #1 
While sending email through ework, received email contains  character in email body
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BMellert

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Reply with quote  #2 
Can you give anything more specific?  Is it the only character in the body, or added someplace?  How is the email, and the body in particular, generated from MBPM itself?  Can you confirm (perhaps write to log) what the body is within MBPM before it is sent?
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amit_chafekar

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Reply with quote  #3 
Quote:
Originally Posted by BMellert
Can you give anything more specific?  Is it the only character in the body, or added someplace?  How is the email, and the body in particular, generated from MBPM itself?  Can you confirm (perhaps write to log) what the body is within MBPM before it is sent?


VBScript code reads the MS-Word template file's content to generate email body. This email body is in HTML format.
Please see below email text

Dear XYZ, 

Please accept this notice as a reminder that Invoice 4010001 was due on 07-20-2003 in the amount of $Â1000 for the Level 2 verification service that you ordered. Testing cannot begin until the invoice is paid. Please verify if payment has been submitted. If a PO is required, please forward the approved PO for this invoice to me. 
If you are not the appropriate contact for this invoice please forward the correct contact information to the email address below.
Please feel free to contact me at (xxx) xxx-xxxx with updates or questions regarding your account. Your business is appreciated. Thank you for trusting.

Sincerely,

ABC

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KarlD

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Reply with quote  #4 
This looks like a none printing character in the document that is being picked up and interpreted in the HTML. You might want to review your document template for the character.

I would check the source document first. Ensure you view the none printing items as part of the document, that should give you a clue as to the root of the issue.
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