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bhuda

Senior Member
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Posts: 60
Reply with quote  #1 
Hi All,

Is it possible to return the form to the "To Do List" after it has went through to Archive stage?

Your response will be very much appreciated.

Kind regards
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BMellert

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Posts: 688
Reply with quote  #2 
Via any means within a solution, no.  Actions cannot occur within/from an archive stage.

However, in an unsupported fashion, you can update eFolder.eStageName to the target stage, then if necessary (I always prefer to do so) take an action which will rebuild the To Do / Watch lists and sync up standard folder items (timers, conditionals, etc.).  However, if you have any "when entering stage" or other activity they will not be executed via this method, so you may want to account of that if applicable.
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Nils

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Reply with quote  #3 
If this scenario happens regularly you may want to add another stage before the archive - "MyOwnArchive", where you can still return your folder from with admin account.
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bhuda

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Reply with quote  #4 
Hi BMellert, Nils

Thanks for your response. 

Kind Regards
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BMellert

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Reply with quote  #5 
Agree with Nils, we do something similar as we need to "clone" completed (effectively archived) folders, but our "archive" in this case is a system stage so that actions can be taken upon the folder.
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praxkan

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Reply with quote  #6 
Another usecase you could implement is a true clone functionality, where an admin form can be used on an existing case that calls a flag that then creates a new folder with the exact data from an existing one. You could then use either a process variable or a separate "link" table to manage such reopen links.

This is usually better for auditing in high-risk/high-compliance environments, but requires a lot more work for a "non-happy-path" scenario.
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BMellert

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Reply with quote  #7 
An approach I hadn't considered Praxkan -- that is a good alternative.
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