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Jerome

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Changing the Identity of the IWAM/IUSR Account

Last edited: 19 Jul 2005


The information in this article applies to product: e-Work 6.x

Issue

  • The Windows IWAM and IUSR identities (username/password) are stored in 3 locations:
    1. Internet Information Server (IIS) metabase
    2. Computer Management (Local Users and Groups)
    3. Component Services
  • If the identity for each is not the same in each location, errors will be generated in the browser and in the Windows event log.

    Possible browser errors:

    HTTP 500 - Internal server error

    Server Application Error

    Possible event log errors:

    Source: W3SVC
    Error: Configured identity is incorrect

    Source: DCOM
    Error: Unable to logon IWAM_ComputerName

    Source: DCOM
    Error: DCOM got error "Logon Failure: unknown username or bad password" Unable to logon .\IWAM_SERVERNAME in order to run the server.

    Source: W3SVC
    Error: "The server failed to load application '/LM/W3SVC/1/Root/op.' The error was 'The server process could not be started because the configured identity is incorrect. Check the username and password.

    Source: W3SVC
    Error: "The server failed to load application '/LM/W3SVC/4/Root'. The error was 'c000003b'."

    Source: W3SVC
    Error: "The COM Application '{3D14228D-FBE1-11d0-995D-00C04FD919C1}' at '/LM/W3SVC/4/Root' failed to activate out of process."

Resolution


Keywords: kb589


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