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Jas

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Posts: 429
Reply with quote  #1 
Hi All

Getting a strange situation with Oracle and Deployment service. I have installed the 32 and 64 bit Oracle clients and the engine runs ok but the deployment service gets the error below indicating it cannot connect but the deployment config and registry settings appear to be correct. Not sure where else the deployment service is picking up connection details from?

Service cannot be started. Metastorm.Common.Addin.AddInException: A start-up command failed with an unhandled exception.

Command Type: CheckDatabaseConnectivity

Exception Type: OracleException

Exception message: ORA-12154: TNS:could not resolve the connect identifier specified ---> Oracle.DataAccess.Client.OracleException ORA-12154: TNS:could not resolve the connect identifier specified at Oracle.DataAccess.Client.OracleException.HandleErrorHelper(Int32 errCode, OracleConnection conn, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, String procedure, Boolean bCheck)

at Oracle.DataAccess.Client.OracleException.HandleError(Int32 errCode, OracleConnection conn, IntPtr opsErrCtx, Object src)

at Oracle.DataAccess.Client.OracleConnection.Open()

at Metastorm.Deployment.Core.CheckDatabaseConnectivity.Run()

at Metastorm.Common.Addin.FrameworkRuntime.FrameworkRuntimeImplementation.RunCommandsFor(String stage, String commandPath)

--- End of inner exception stack trace ---

at Metastorm.Common.Addin.Fra...



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Jas

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Posts: 429
Reply with quote  #2 
Turns out the clients were installed the incorrect way round ...

You need to install the 64 bit client and then the 32 bit. Think there is a post on here which suggests 32 bit and then 64 bit, but that was incorrect for us.

Jas
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Jerome

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Reply with quote  #3 
Good to know, thanks!

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Jas

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Posts: 429
Reply with quote  #4 

n.b. installing the 32 bit odac seems to screw up access to the admin portal if you install it after installing the 32 bit client!

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