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Engine Doesn't Start After Upgrade
Last edited: 05 Aug 2005
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e-Work 6.x Issue After e-Work has been upgraded to a newer version or after a hotfix has been applied, attempts to start the Engine service generate one of the following error messages: "The e-Work Engine service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service." "Could not start the e-Work Engine service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator." Resolution Run the new e-Work stored procedures against the database. These can be found at <drive>:\Program Files\Metastorm e-Work\Engine\Database. For SQL Server, run eWorkProcedures.sql. For Oracle, run eWorkTypes.sql, eWorkPackage.sql, and eWorkProcedures.sql in that order. See the e-Work Installation Guide for more details. If the Engine still won't start, verify that the correct database connection details are in the registry here: HKEY_LOCAL_MACHINE\SOFTWARE\Metastorm\e-work\Engine\Database and HKEY_LOCAL_MACHINE\SOFTWARE\Metastorm\e-work\Engine\Database Connectors See Related Articles for additional information that may apply.
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