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bhuda

Senior Member
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Posts: 60
Reply with quote  #1 
Hi All, please assist with this if possible: attached is an error i am getting while i am starting the process engine service: please shed some light on how to resolve this if possible.

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gif ProcessEngineError.GIF (18.31 KB, 19 views)

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BMellert

Guru
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Posts: 688
Reply with quote  #2 
We get this periodically.  Is anything begin logged in the Windows Event viewer?  (Doubtful, but always a good first place to look.)

Sometimes we get it back up by stopping the engine service, waiting a moment, then starting the service.  (Not a restart.)
If that doesn't work we try to brute force method of a server bounce.

None are ideal, but if the issue continues at that point it may be worth reaching out to OpenText.
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bnt

New Member
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Posts: 3
Reply with quote  #3 
Open the Metastorm software (the version that you're currently using)-> From main Menu, click Install -> Select Repair
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thomas

Senior Member
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Posts: 79
Reply with quote  #4 
Could be one of a few things.
Also verify that your database service is running.
Passwords that have changed if you use sql login might also cause this.
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