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Jerome

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Reply with quote  #1 
We have stated a few times now that Metastorm BPM will be discontinued. We have even mentioned the term of '5 years' a few times. We have now been told that this is not true, and Metastorm BPM will continue indefinitely.

I am confused. We have made several changes to what we do based on this information that now appears to be erroneous. Quite importantly, we ceased all Metastorm BPM development of applications, when we had several quite important ones in the pipeline. We didn't make it up, we have definitely been told this as far as I can recall. We have also discussed the matter with others, and they have mentioned or confirmed this.

It could be that I have some serious retractions and apologies to make, but I can't imagine that I would have made such important business decisions (not any that I regret, mind you) based on something I was not sure of.

Have I been imagining this all this time? Have I been mistaken? Have I been told untruths? Can anyone else tell me what they were told, when, and by whom?

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BMellert

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Reply with quote  #2 
You are aren't imagining.  I was at the OT conference when the explicitly announced it was not going to move forward other than what was in the immediate plans.  (I believe I started that particular discussion, or at least expanded once I got back from the conference.)  The announcement then current version should be maintained "status" quo for some time -- no upgrades, just enough to keep it running.  (e.g. similar to how they still "support" v6 installations.)

We immediately contacted several OT representatives after the conference where they started to back-peddle.  At that point they indicated things were handled poorly at the conference.  They "clarified" at that time that they weren't going to discontinue MBPM v9 but that they'd keep what was in place supporting existing browser and OS updates.  We pushed back as IE7 was already aged with IE9 becoming the standard which of course is now IE11.  They now of course keep up to date on OS and browsers, at least with newer releases.

9.4 was then announced (and released) and 9.5 is implied for around the new year (mostly OT integration it looks thus far).  We are now told it will continue to be upgraded, but other than HTML5 (if that works well -- we have no idea as we stopped at 9.3.2.2) and more and more integration with their own products, it doesn't look, to us, like there is much being done with MBPM.

Heck even fixes they guaranteed would be in 9.3.2.2 weren't in there and we had to apply their "RC" fixes again.  And now that we're live I'm getting a few reports of other UI issues that had seemed to be fixed in 9.3 popping up again.

The OT story has changed considerably over the past 2.5 years and that's with direct interactions with them.
That and other support and MBPM issues have us considering looking to see what else may be out there.  (MBPM seems to be the unwanted step-child within OT to us.)  There is a product we are interested in reviewing for another project, but its based upon MBPM (and another platform -- which we aren't ready to jump onto this quickly) which causes a hesitation as that would tie us to MBPM longer (or spend a lot of money for a throw away should we change).


We you wrong?  Not from what OT was telling us for a while.  Their story has changed over time -- heck they are even keeping a v7 release much longer than they originally announced.  Unfortunately, I can see how this could make you look bad with your existing and potential customers as you were acting on "good faith" from the information available at that time.
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KarlD

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Reply with quote  #3 
The message I get from this is that the latest v9 version will be supported for the foreseeable future. I believe this will only be the case as long as there are version 7 customers. once the last of the v7 customers are gone then we will see the v9 support limited and then cut in order to push those remaining customers to the Process Suite platform.

We should hold in mind that the Process Suite product is not a BPM product it is simply based upon a BPM product. Whilst this initially sounds confusing the product is a collection of 'best practice' BPM processes as defined by OpenText. This is effectively a mirror of the Assure product based upon the Cordys platform.

The concept behind Assure is that a business will want to conduct its processes in the way that is predefined, with some minor configuration changes to suit the business. A flawed concept as the majority of BPM clients use the software to build unique solutions that are tailored to their exact needs and specifications. This is the factor that provides the client with competitive advantage and enables that advantage to be realised.

OpenText are attempting to replace the distinct and unique processes created by their BPM clients with a generic set of processes that they themselves have defined. The purchase of Metastorm was a key step to get the ICCM Assure product under their wing and from there to bring this concept to the cloud by providing the Assure product on the Cordys platform and calling it Process Suite.

Getting the Metastorm and Cordys clients to migrate to Process Suite is key to the establishment of Process Suite as a market leader without having to sell the product on its own merits; something that would take far longer than the 2020 digital dream the OpenText management team are tasked with achieving.

As a well planned and thought out strategy flawed only by the underlying concept.

The execution of this strategy is a mess. Poorly thought out and inconsistent in its implementation. Knee jerk reactions are the standard, it appears nobody is actually thinking ahead.
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Jerome

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Reply with quote  #4 
Looking at all communications to date, I see that most people have understood that 'no new features are being added' to Metastorm BPM version 9. This does not mean that MBPM is to be discontinued, but it sounds the death knell to my ears.

In actual fact, no new core features have been added since 9.1, as far as I can see. That is a few years old now.

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Post an example, and we will have a much better idea what the problem is. In about 90% of posts, the problem is one of communication. Examples bridge that gap.
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