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chrisdr

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Posts: 2
Reply with quote  #1 
Hi,

I am experiencing an issue in version 9.4.2.0 on Submit of a form. The form contains a number of rich text editor fields. It display Server method 'Submit' has failed. I checked the browser console via F12 and it showed a 403 forbidden error on eForm.aspx/Submit



I tried on IE and Chrome.I checked and edited permissions to no avail.

Any advice is highly appreciated

Regards,
Chris
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BMellert

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Posts: 688
Reply with quote  #2 
Are there activities (on form save, or when action completed) on the form or action?  That could be the source of the problem if so, and I would recommend a try/catch error reporting on that code or logging messages to find the issue.

If there are no activities on save, then is there any information recorded in the eLog table?  This would hopefully give some guidance, perhaps even on save activities if any.
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chrisdr

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Reply with quote  #3 

Hi,

The form does not have any of logic on these properties.
FormProperties.jpg 
There are activities that execute on "When action complete" (the form is bound to an activity that is in a common stage). I put in logging to try and locate where the error is. I reproduced the error message but for some reason, it didn't add anything into eLog (it appears that it didn't get in to the When action completed event)


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BMellert

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Reply with quote  #4 
Hmm, not sure.
Has it ever worked?  Is it possible two of the fields are assigned to the same process/local variable?  That will cause an error, but I don't think a 403.
How many RTF fields, and how many fields in total?  (I'm wondering about stripping down or building up fields to see where the problem lies if something else isn't identified.)
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