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'MAPI logon failed' Error When Trying to Send E-mail
Created: 03 Feb 2006
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e-Work 6.x Issue Configured to use MAPI, the Engine fails to send e-mail, and the following error is written to the Windows event log: MAPI logon failed - reason code: 3. Profile: <mail profile name>. Resolution Verify that EMAPIConnectorMgr.dll dll is installed to <drive>:\Program Files\Metastorm e-Work\Engine. Run regsvr32.exe to ensure that the DLL has been registered. Check the value of Connector in the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Metastorm\e-work\Engine\MailConnector. Make sure the username and password are correct. Consult the Administration Guide for additional information.
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