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MS Word Fails to Open When Called From Client-Side Script

Last edited: 28 Oct 2005

The information in this article applies to product: e-Work all


  • When MS Word is called from a client-side script, i.e. CreateObject("Word.Application"), the following error message appears in the user's browser: ActiveX component can't create object: 'Word.Application'. The Win32 clients do not exhibit this problem.


  • Assuming MS Word is installed on the user's workstation, this error is probably due to security settings in Internet Explorer. Try the following:

    Go to Tools --> Internet Options --> Security --> Trusted sites. Add the website that is hosting the e-Work web components.

                                            If this does not resolve the problem, check the ActiveX                                         security settings for the trusted sites.

Keywords: kb669

Post an example, and we will have a much better idea what the problem is. In about 90% of posts, the problem is one of communication. Examples bridge that gap.
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