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KarlD

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Posts: 113
Reply with quote  #1 
Fingers crossed someone out there knows a fix for this....

Getting the following error when i try to open anything that links to a data source not in the Metastorm repository database. Tried the DTC Ping and switching the Firewall off and opening all the ports but nothing seems to work.

On the development machine it works fine using the identical data source. This tells me the data source is good so it must be something to do with the production server settings.. On the production environment it throws this error whenever anything that links to the external data source is used.

Pulled out all my hair and used every swear word I can find in the dictionary and now I'm sitting rocking in a corner wondering if anyone can help!!!!

"Error in: http://XXXXXX/metastorm/eActionFormContents.ashx

Action: Begin

Map: InvoiceProcessing

Service: Metastorm BPM Server

Error Message: Failed to execute deployed method 'ListOptions', using entity 'ServiceItemCd'.

Communication with the underlying transaction manager has failed.

The MSDTC transaction manager was unable to pull the transaction from the source transaction manager due to communication problems. Possible causes are: a firewall is present and it doesn't have an exception for the MSDTC process, the two machines cannot find each other by their NetBIOS names, or the support for network transactions is not enabled for one of the two transaction managers. (Exception from HRESULT: 0x8004D02B)

Stack Trace: at Metastorm.ECL.ECLSession.StartAction(String folderID, String mapName, String actionName, Boolean commitNow, Collection`1 actionData, Nullable`1 clientTimeZoneOffset, Int32 version)

at Metastorm.ECL.ECLSession.StartAction(String folderID, String mapName, String actionName, Boolean commitNow, Collection`1 actionData, Nullable`1 clientTimeZoneOffset)

at Metastorm.Web.Runtime.MapInfoCollection.CreateMapInfo(String requestedFolder, String requestedMap, String requestedAction, MapInfo mapToReplace, Collection`1 initialActions)

at Metastorm.Web.Runtime.MapInfoCollection.RetrieveFolderActionMapInfo(String requestedFolder, String requestedMap, String requestedAction, String filterParamsString)

at Metastorm.Web.Runtime.BpmFormController.ProcessFolderAndFormRequest()

at Metastorm.Web.Security.BpmAuthenticationModule.RecreateUserIdentityFromCookie()

at Metastorm.Web.Security.BpmAuthenticationModule.OnAuthenticateRequest(Object source, EventArgs eventArgs)

at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)"

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ryansaul

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Posts: 16
Reply with quote  #2 

Hi,

I posted this a while back as had similar issues: http://community.metastorm.com/t5/Metastorm-BPM-Version-9/Updating-to-9-1-3-x-Transactional-Support-in-Engine/m-p/277227/highlight/true#M2669

Hope it helps.

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