Jerome
1158198299
Posted 1310598357
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#1
http://ecmplus.wordpress.com/2011/07/13/global-360-succumbs-to-open-text-in-bpm-buildout/ Quote:
Global 360′s major, case-based operations in large organizations are heavily dependent on content and process management, for example, loan processing, complaint management, claims processing and customer on-boarding. All of these solutions can benefit from dynamic case management, which more effectively combines content, processes and collaboration, said Eugene Roman, Chief Technology Officer, OpenText. Dynamic case management is the kind of technology customers are moving to and it ties together the strengths we re building in our ECM and BPM portfolios.
Jerome
1158198299
Posted 1311160645
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#2
Interesting interview:http://www.cbronline.com/news/opentext-bpm-integration-is-a-big-job Quote:
Ptacek repeated the motivation for the Global 360 buy so soon after the Metastorm acquisition, namely that Metastorm was focused on human-centric BPM while Global 360 was a leader in case management, and the two are quite different. But it sees both coming together with its own enterprise content management technology, as, "More and more customers don't differentiate between ECM and BPM, because more and more content applications are process driven," according to Ptacek.
