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Jerome

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Purge Alerts Function in Services Manager

Last edited: 01 Feb 2005


The information in this article applies to product: e-Work 6.x

Issue

  • The e-Work Administration Guide incorrectly states:
    When Metastorm e-Work Database is selected in the tree or the details pane, clicking the Purge Alerts button removes obsolete alerts from the e-Work database. An alert is obsolete if it is:
    - a deletion alert
    - an uncommitted folder older than one day.
    Deletion alerts are used only by Windows based clients and are therefore not used by users accessing e-Work through a web browser.

Resolution

  • This should read:
    When Metastorm e-Work Database is selected in the tree or the details pane, clicking the Purge Alerts button removes obsolete alerts from the e-Work database. An alert is obsolete if it is:
    - a deletion alert older than one day
    - an uncommitted folder.
    Deletion alerts are used only by Windows based clients and are therefore not used by users accessing e-Work through a web browser.

    NOTE: An uncommitted folder creates an orphan alert. Clicking 'Purge Alerts' will remove any alert in the eAlert table for which there is no corresponding folder in the eFolder table.


Keywords: kb490


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