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bhuda

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Posts: 60
Reply with quote  #1 
Hi Guys

Hope everyone is OK, can anyone please help with the following:
when the folder is stuck on the rule stage what can one do to move it to the user stage for action: is there a way to achieve this from using Metastorm database tables

Best Regards
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JoeOmerta

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Posts: 210
Reply with quote  #2 
Sometimes things will get stuck at a rule/system stage in my test environment, i wind up restarting the process engine service to get it working again.  Otherwise you can make a common stage with a "Send to" option that applies to all stages, give it a drop down of all your stages that you want to move the folder to.
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praxkan

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Posts: 142
Reply with quote  #3 
Agree with Joe - thats the best way to do something like this. 

There's of course hacky ways to do it - but you have to be very certain of what you're updating. Technically, you could update the stage name on eFolder, but you also then have to check for things like whether the folder is locked or not, eAlerts (your todo/watch lists), eWait entries (if there's any timers on the conditional action) etc. Also database hacks to move across stages will not audit anything into eEvent.
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