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Jerome

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Services Manager Fails to Return List of Folders

Last edited: 05 Aug 2005


The information in this article applies to product: e-Work 6.x

Issue

  • The Services Manager will 'hang' and fail to return a list of folders associated with a map, if the number of folders is very large, e.g. 250,000. Additionally, there is an increasing utilization of memory associated with mmc.exe where the Services Manager runs as a plugin.

Resolution

  • This is a known issue when working with a large number of folders.
  • If the user wishes to delete specific folders, the following workaround will provide functionality equivalent to that of the Services Manager, provided SQL Server is being used:
    1. Download and run the attached SQL file to create the stored procedure ew_delete_folder.
    2. Run EXEC ew_delete_folder "<folderid>" to delete the specified folder and associated data.

Keywords: kb600


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