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OK, this seems very odd.

The release notes for 7.6.2 (and 7.6.3) state the following:
The supported environment for 7.6 SR2 is identical to 7.6 and 7.6 SR1 with the addition of the following:
(my emphasis).

Then the list shows SQL Server 2005 & 2008. OK so far.

In the Supported Environments, however, it states:
2.2.4  Database Support
Database Management System Servers
The Metastorm BPM database is supported running on the following Database Management
•  Microsoft SQL Server 2005 Express Edition (for single user development and testing)
•  Microsoft SQL Server 2005 SP1
•  Microsoft SQL Server 2005 SP2
•  Microsoft SQL Server 2005 SP3
•  Microsoft SQL Server 2005 64 bit
•  Microsoft SQL Server 2008 (32-bit and 64-bit)
No mention of SQL Server 2000?

So what is that about? Is SQL Server 2000 no longer supported in 7.6.2+?

Post an example, and we will have a much better idea what the problem is. In about 90% of posts, the problem is one of communication. Examples bridge that gap.
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