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P_Kumar9

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Reply with quote  #1 

I have created a timed action to send remainder to users every one day.

After one day for every second and even twice/thrice a second an email is sent to users. Please suggest.

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BMellert

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Reply with quote  #2 
How is the time/conditional set for when to fire?  Without more information suggestions are difficult to make.

From %EntryTime? from %Updated? From something else (and if so what)?  What interval (1 day after; etc.)?
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P_Kumar9

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Reply with quote  #3 

Start this action  -->1 days
After radio button is selected
Timed event as %updated.

I am not sure from where this %updated variable is taken. I have reviewed some other procedure.

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BMellert

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Reply with quote  #4 
I have plenty of times actions which run that way ... 1 day after %Updated ... without issue.

I have heard of some folks having issues if multiple engine servers are set up, but we also have this condition without issue.

%Updated is set by the system itself any time an action is taken.  (For instance, if someone takes any action during the day ... say 12 hours after the last reminder is sent ... the 1 day timer will reset from that time, not the time of the last email.  It will only be after the last email if that was the last action taken on the folder.

Since you reference %Updated, I'm guessing you are on v7, but please confirm your versions as others may have other things to suggest.
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P_Kumar9

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Reply with quote  #5 
I am using version 7.6
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BMellert

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Reply with quote  #6 

We are on 7.6 as well (and V9, but still migrating to that) and it runs fine.

I do see in separate posts where that issues sometimes come up if your engine and database are on separate servers and the times on the two servers are not in sync.

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