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Wrong Version of JRE Causes Directory Extraction to Fail
Created: 09 Mar 2006
Last edited: 14 Sep 2006
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e-Work 6.x Issue When trying to run a directory extraction, the following error is generated: Extraction failed to complete: javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031006C5, problem 5012 (DIR_ERROR), data 0 Resolution Verify that the supported version of the Java 2 Runtime Environment (JRE) is installed. This version is specified in the Supported Environments document. It is available from the Redistributables folder on the e-Work CD. The version that's installed can be determined by running java -version at a command prompt. Verify that the value for the EWORK_EXTRACTION_JAVAHOME environment variable is correct. This can be found here: Start --> Settings --> Control Panel --> System --> Advanced --> Environment Variables
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